MUTAKAMELA WEB PORTAL • 2 SECTIONS · 14 SCREENS

Mutakamela Web & User Portal
Complete Saudi Digital Insurance Platform

Explore our web ecosystem: Public Landing Portal (5 quote & product screens) and Authenticated Customer Portal (9 self-service policy & claims screens).

01 • PORTAL HOMEPAGE & PUBLIC LANDING

Welcome to Mutakamela Digital Insurance

Our main web entrance featuring hero quote builder widgets, highlighted motor and health plans, emergency roadside help banners, and direct Najm accident verification access.

Instant Quote Engine
Calculates motor rates in under 15 seconds
SAMA Certified
Compliant with KSA financial regulation
SECTION 01 • PUBLIC WEB PORTAL SHOWCASE

5 Key Public Web Portal Experiences

Publicly accessible insurance entrance featuring quote calculators, policy terms, self-service claims hub, and KSA branch locator maps.

1.

Portal Home & Public Landing

High-converting landing page with quick quote calculator search, product showcase cards, emergency roadside help banners, and live customer service chat integration.

2.

Products & Coverage Catalog

Comprehensive product overview comparing Motor Comprehensive vs. TPL, Family Medical Tiers, Property, and SME Business Coverage with detailed deductible limits and benefit matrixes.

3.

Instant Quote Builder Engine

Real-time quote calculator powered by Absher national ID / Iqama verification and Najm vehicle database integration to generate binding insurance quotes in under 15 seconds.

4.

Claims & Customer Hub

Self-service customer center providing digital claim tracking steppers, Najm incident slip validation, policy document downloads, and direct support ticketing.

5.

Nationwide Branch Directory

Interactive map locator highlighting all Mutakamela regional offices, claims assessment centers, and customer service hubs across Riyadh, Jeddah, Dammam, and Medina.

SECTION 02 • CUSTOMER USER PORTAL SHOWCASE

9 Authenticated User Portal Modules

Authenticated policyholder portal providing policy management, digital wallet cards, 1-click renewal engine, FNOL claim filing, and medical network search.

06 • CUSTOMER USER PORTAL LIVE ENVIRONMENT

Authenticated Self-Service Customer Portal

Direct interactive entrance to the Mutakamela Customer Portal. Policyholders can log in to view active policy certificates, file FNOL accident claims, request instant renewals, and access digital insurance cards.

SAMA Wallet Card
Instant digital policy cards
FNOL Claim Hub
Najm accident slip integration
🔑 USER PORTAL DEMO LOGIN CREDENTIALS
National ID: 1234
6. USER PORTAL

Customer Account Dashboard

Centralized personal insurance hub displaying active Motor & Health policy overview cards, upcoming renewal countdown timers, digital wallet shortcuts, and recent claim updates.

7. USER PORTAL

My Active Policies & Digital Wallet Cards

Complete repository of active and past insurance contracts with 1-click SAMA digital policy card generation, Absher vehicle registration sync, and coverage limit details.

8. USER PORTAL

Instant Policy Purchase & Plan Checkout

Seamless online policy purchase flow supporting Najm vehicle auto-fill, custom deductible selection, additional driver management, and instant Mada / SADAD payment checkout.

9. USER PORTAL

1-Click Policy Renewal Engine

Automated policy renewal portal allowing policyholders to review auto-calculated risk rates, update annual mileage, add optional roadside coverage, and renew in under 30 seconds.

10. USER PORTAL

FNOL Digital Claims Filing

First Notice of Loss (FNOL) self-service claim submission tool with Najm accident report slip attachment, damaged vehicle photo uploads, and live status progress tracking.

11. USER PORTAL

Medical Network Provider Search

Searchable hospital, clinic, and pharmacy network finder filtered by insurance class tier (VIP, Gold, Silver), GPS navigation, and instant pre-approval authorization status.

12. USER PORTAL

Premium Payments & E-Invoice Receipts

Comprehensive financial ledger tracking paid premium installments, tax-compliant VAT invoice downloads, pending SADAD bill numbers, and digital payment receipts.

13. USER PORTAL

Customer Care & Support Tickets

Integrated support ticketing desk allowing policyholders to open inquiries, request endorsement modifications, resolve claim disputes, and track support SLA status.

14. USER PORTAL

Personal Profile, KYC & Security

Secure profile management hub for updating Absher-verified mobile numbers, IBAN payout bank accounts for claim refunds, emergency contact details, and password security settings.

EXECUTIVE BLUEPRINT CATALOG

All 14 Desktop Screen Experiences

Browse every public and authenticated desktop experience — click any card to open the high-resolution lightbox viewer.

5 Public Portal
9 User Portal
14 Total Screens

Public Web Portal

Landing, products, quotes, claims hub & branch finder

Screens 01 – 05
Portal Homepage
View screen
01 Public

Portal Homepage

Landing page & quote search entry

Products & Coverage
View screen
02 Public

Products & Coverage

Policy terms & benefit matrix

Instant Quote Builder
View screen
03 Public

Instant Quote Engine

Vehicle & Iqama price calculator

Claims & Customer Hub
View screen
04 Public

Claims & Customer Hub

Claim stepper & support vault

Branch Directory
View screen
05 Public

Branch Directory

KSA maps & contact portal

Authenticated User Portal

Dashboard, policies, claims, payments, medical network & KYC

Screens 06 – 14
User Dashboard
View screen
06 User Portal

User Dashboard

Policy overview & active timers

Active Policies
View screen
07 User Portal

Active Policies

Digital cards & SAMA wallet

Policy Purchase
View screen
08 User Portal

Policy Purchase

Motor / health plan checkout

Policy Renewal
View screen
09 User Portal

Policy Renewal

30-sec fast-track renewal

Claims Filing
View screen
10 User Portal

FNOL Claims Filing

Najm slip & damage photos

Medical Network
View screen
11 User Portal

Medical Network

Hospital & clinic provider search

Premium Payments
View screen
12 User Portal

Premium Payments

E-invoices & VAT receipts

Customer Support
View screen
13 User Portal

Customer Support

Support tickets & disputes

Profile & KYC
View screen
14 User Portal

Profile & KYC

IBAN payout & security